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4/29/2009 11:34 PM

raytraci

Joined: 2/5/2008

Posts: 12

Manage add-ons IE7

When I click on a link on an email from outlook internet explorer opens telling me it is running with add-ons disabled I try to manage add-ons from tools but manage add-ons is greyed out this only just started happening a couple of days ago not sure what to do.

Ray

Vista home premium

4/30/2009 1:23 PM

Ankur

windows8beta.com
Joined: 8/31/2006

Posts: 5496

Re: Manage add-ons IE7 Modified By Ankur on 4/30/2009 1:25:33 PM

This may help you

1. Disable your anti-virus application, all Norton Add-ons (if any), any real-time protection provided by an anti-spyware application (except for Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any third-party firewall AND THEN enable the Windows Firewall.

NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,browsing; reading email; chatting) except #4 below until your anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows Vista [or Internet Explorer] (KB960714)" via Control Panel | Security | Windows Update | View installed updates and reboot.

3. Run Windows Update manually and install any Important updates offered (i.e., KB960714). If a Root Certificates update is listed in the Optional Updates category, install it to take full advantage of IE7's enhanced security.

4. Reboot > Make sure everything in #1 above is enabled again and, if applicable, disable the Windows Firewall and enable (or reinstall) your third-party firewall.

http://groups.google.com/group/microsoft.public.internetexplorer.general/msg/0bbfe25ab38b4936

Windows 8

5/1/2009 11:10 PM

raytraci

Joined: 2/5/2008

Posts: 12

Re: Manage add-ons IE7 (KB 960714)

Thank You Ankur for your help but I do not have Security Update (KB 960714) on my pc.

Do you have any other suggestions as this problem is very annoying thanks.

Ray

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