Sunday, September 07, 2008   
  Search  
 
 
Register  Login  
Forums  
     Minimize  

Welcome to MeraWindows forums.

Thank you for being at the Microsoft Windows Community Site. You may have to register before posting in forums. It's absolutely free. After registering, you can get all the benefits available to our registered members, you can access our Downloads section, you can participate in contests, etc. You can post in forums in English as well as in Hindi, in fact we encourage you to use Hindi in your posts. If you have any problem with registration or login, please contact us.
     
  


 
  Microsoft Windows Forums  Security Center  One Care  Microsoft labels Google's Gmail as virus
Previous Previous
 
Next Next
New Post 11/18/2006 9:37 AM
User is offline Srinath Sadda
1230 posts
www.meraTechExplorer.com
MW Addict




Microsoft labels Google's Gmail as virus 

Microsoft labels Google's Gmail as virus

Microsoft apologizes for the mistake

Microsoft Corp.'s fledgling consumer antivirus service, Windows Live OneCare, wrongly identified Google's Gmail service as a virus infection last week, Microsoft has acknowledged.

The false positive began late last week when Google made changes to the Gmail Web site, Microsoft claimed, but it didn't give details as to exactly what the changes were or why they had caused the problem. The result was that when OneCare users visited the Gmail site, they were informed their systems were infected with the virus BAT/BWG.A.

 Microsoft apologized for the mistake and said it was reviewing its processes to keep similar problems from recurring. The problem began late last week and was fixed by a signature update on Sunday, Microsoft said.

For some of those affected, the false positive turned into a serious headache involving lost data and hours of wasted time with Microsoft tech support, according to Gmail and Microsoft user forums.

The experience of a user called Jim was typical, with several hours of telephone calls and Remote Desktop tech support. "He gave up after an hour and told me it was in my Gmail so I had to delete everything, trash, sent, archived, etc. and then use Stinger. I mistakenly followed his advice. Two years of carefully saved stuff is gone," the user wrote.

"I restarted, went into my empty Gmail account with nothing in there, and a WLOC message popped up telling me of a BAT/BMG A virus."

Microsoft is not the only one to suffer from false positives, which occur regularly in antivirus programs. Earlier this year, a McAfee Inc. signature update falsely identified components of Microsoft Office as a virus, and Microsoft's antispyware software said a Symantec security program was a Trojan horse.

News Obtained From : http://www.computerworld.com     (or) Google keywords: Live Onecare Gmail Virus
 
 Page 1 of 1
Previous Previous
 
Next Next
  Microsoft Windows Forums  Security Center  One Care  Microsoft labels Google's Gmail as virus
   Get Your Own E-Mail Account @MeraWindows.com Minimize  
New Page 1 New Page 1
Show your cool quotient with @merawindows.com email account
     
  
 
 
Terms Of Use   Privacy Statement  
© 2008 MeraWindows.com